Effective Date: August 1, 2025

HUB931 ("Company," "we," or "us") respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or interact with our services, including submitting forms to receive services, request quotes, or opt in to text communications.

1. Information We Collect

When you interact with our site or services, we may collect the following:

Full Name

Email Address

Phone Number

Business Name

Mailing Address

Nature of Your Inquiry or Requested Service

Consent to SMS and/or Email Communications

IP Address and Browser Information (for analytics and security)

2. How We Use Your Information

We use your information to:

Provide services (mailbox setup, workspace booking, shipping, etc.)

Respond to your inquiries and quote requests

Send transactional communications (confirmations, notifications)

Send promotional SMS or emails only if you opt in

Improve website experience and customer service

3. SMS Communications & A2P 10DLC Compliance

By submitting your mobile number and opting in, you authorize us to send SMS messages relevant to your business needs or service inquiries.

Message Frequency: Varies by inquiry and account status

Message & Data Rates May Apply

Opt-Out: Reply

STOP

to cancel at any time

Help: Reply

HELP

for support

We will not share your opt-in status or phone number with third parties for marketing purposes.

4. Sharing of Information

We do not sell or rent your personal information. We may share it only with:

Trusted third-party service providers (e.g., CRM, email/SMS platforms) to fulfill services

Legal or regulatory authorities if required by law

5. Data Retention

Your information is retained only as long as necessary to fulfill service purposes and legal obligations.

6. Security

We implement industry-standard safeguards (SSL, access controls, etc.) to protect your data from unauthorized access or disclosure.

7. Your Rights

You may:

Access or correct your information

Request deletion of your information

Opt out of SMS/email communications at any time

For requests, email us at: [email protected]

8. Third-Party Links

Our site may link to third-party websites. We are not responsible for their content or privacy practices.

9. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you via our website or email when material changes occur.